POOL SAFETY RULES

  1. Swim at your own risk.
  2. PLEASE WATCH YOUR CHILDREN AT ALL TIMES.
  3. A parent/guardian must always be present while their child is at the facility.
  4. ALL children Under Age 4 must wear both:- a snug fitting reusable swim diaper and a disposable swim diaper.
  5. Parents are only allowed in the pool during their Parent & Me class (unless specifically invited by the student’s teacher for an individual lesson).
  6. Students are only allowed in the pool during their scheduled lesson time. Please wait until your teacher calls before entering the pool.
  7. No hanging from the hand railings, jumping/diving from the side of the pool without their instructor, holding others, horse playing or throwing toys.
  8. No running on the pool deck
  9. No glassware

ABSENCE REPORTING / MAKE-UP POLICY

How to report an absence:

Please call our Scheduling Office (714) 832.8910 or report online at www.bluebuoy.com/report-an-absence/ a minimum of 8 hours advance notice for absences. More advanced notice is appreciated and will make it easier for everyone to schedule their make-ups. Make-ups for future months will be applied when tuition for that month is paid. We automatically issue make-ups for holiday closures. More advanced notice is appreciated and will make it easier for everyone to schedule their make-ups. Make-ups for future months will be applied when tuition for that month is paid. We automatically issue make-ups for holiday closures.

How to schedule your make-up lesson:

A family member needs to be enrolled to schedule your make ups.

  • Please call or email us the week you would like to schedule your make-up (7 days out).
  • Provide a few different day/time options that will work for you.
  • Let us know if you are open to teachers other than the one(s) you are enrolled with.
  • Please be certain of your availability – we do not reschedule make-ups.
  • Make-up lessons must be scheduled while you are in a paid enrollment.
  • Siblings can use make ups (even if they are not enrolled but a primary student is enrolled).
  • Lessons do NOT transfer to other friends or families.
  • Make-ups have no monetary value and DO NOT extend your current enrollment or apply as tuition.
  • Make-ups never expire and they carry forward into the following year.
  • If you take a break from lessons, any unscheduled make-ups will remain frozen on your account. They will be available again when you re-enroll.

Scheduling Office at 714-832-8910 (M-F 9am-12:30p/1:30pm-5pm, Saturdays: 9am-1pm)